At Garnish ME, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, place an order, or use our products and services.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

Garnish ME is a premium dried garnish brand specializing in purpose-made garnishes for the hospitality, beverage, retail, and food & beverage industries.

This Privacy Policy applies to information collected through our website, online forms, customer communications, sales inquiries, orders, and other interactions with Garnish ME.

Depending on how you interact with us, we may collect the following information:

This may include:

• Full name
• Company or organization name
• Email address
• Telephone or mobile number
• Billing and shipping address
• Business address
• Information provided through inquiry or contact forms
• Order and transaction information
• Other information you voluntarily provide to us

For wholesale, corporate, hospitality, private-label, or business inquiries, we may also collect information such as:

• Company name
• Job title or position
• Business requirements
• Product preferences
• Estimated order quantities
• Delivery requirements
• Private-label or partnership requirements

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• Website interaction and usage information

This information may be collected through cookies, analytics tools, and similar technologies.

We may use the information we collect to:

• Respond to inquiries and requests
• Process and fulfill orders
• Provide quotations and product information
• Communicate regarding orders, deliveries, or services
• Provide customer support
• Manage wholesale and business relationships
• Process payments where applicable
• Improve our products, services, and website
• Understand website usage and visitor preferences
• Send marketing communications where permitted and appropriate
• Develop new products and services
• Maintain website security and prevent fraudulent or unauthorized activity
• Meet legal, regulatory, accounting, and administrative requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable laws.

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

• Remember preferences
• Improve website functionality
• Understand website traffic and usage
• Analyze website performance
• Support marketing and advertising activities where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may use third-party services to help us operate and improve our website, understand website traffic, process payments, communicate with customers, or provide other business services.

These third parties may process information on our behalf and may have their own privacy policies and terms of use.

Where third-party services are used, we seek to work with providers that maintain appropriate safeguards for personal information.

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers where necessary to operate our business, including providers involved in:

• Payment processing
• Website hosting
• Website analytics
• Shipping and delivery
• Customer communications
• Information technology and security
• Marketing services
• Professional, legal, accounting, or business services

We may also disclose information where required by applicable law, legal proceedings, regulatory requirements, or to protect the rights, property, safety, and security of Garnish ME, our customers, or others.

Where payments are processed through third-party payment providers, your payment information may be handled directly by the relevant payment provider.

Garnish ME does not intend to store complete payment card details on our own systems unless specifically required and appropriately secured for the relevant service.

Payment providers may have their own privacy policies governing how payment information is collected and processed.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted to or through our website.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfill business and contractual obligations
• Maintain customer and transaction records
• Resolve disputes
• Meet accounting and legal requirements
• Protect our legitimate business interests

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

If you choose to receive communications from us, we may send information about:

• New products
• Garnish ME updates
• Promotions and offers
• Industry news
• Events
• Partnerships
• Other products or services that may be relevant to you

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

For hospitality groups, distributors, retailers, corporate customers, private-label partners, and other business clients, we may collect and process business contact information and information necessary to manage the commercial relationship.

Information relating to business transactions may be retained for contractual, accounting, operational, and legal purposes.

Because Garnish ME works with customers, partners, and service providers locally and internationally, personal information may be processed or stored in countries outside the country where it was originally collected.

Where applicable, we take reasonable steps to ensure that information is handled with appropriate safeguards and in accordance with applicable privacy laws.

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Our website may contain links to third-party websites, social media platforms, or other online services.

Garnish ME is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Depending on your location and applicable privacy laws, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Request information about how your personal information is processed

These rights may be subject to applicable legal limitations and exceptions.

To make a privacy-related request, please contact us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

Sri Lanka

• Email: hi@garnishme.store
• Telephone: +94702190077
• Website: Polehngoda , Colombo, Sri Lanka

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, to the extent permitted by applicable law.